About Trust Orchestrator
Building the future of conversational AI you can trust
Our Company
Powered by RD MAK
These guardrails are formed by data-driven components that contain specific conversational rules.
Where decades of automation expertise meets the future of conversational AI.
Trust Orchestrator is the flagship product of RD MAK, a London-based technology company with a singular focus: enabling safe, unassisted automation in environments where accuracy and compliance are non-negotiable.
Private Innovation
Independent ownership allows us to prioritize long-term innovation over short-term pressures
Global Reach, UK Based
Headquartered in London, delivering solutions to regulated industries worldwide
Specialized Expertise
Deep domain knowledge in intelligent automation for highly regulated sectors
The People Behind Trust Orchestrator
Expert Team
A passionate group of automation specialists, engineers, and AI experts dedicated to solving real-world challenges
Independent & Agile
Private ownership enables us to stay focused on innovation and long-term client success
Partnership-Driven Culture
We work closely with clients and partners, building lasting relationships grounded in shared success
Our Mission
Delivering Unassisted Conversational AI You Can Trust
We exist to solve a critical challenge: enabling organizations to automate complex, rule-bound conversations safely, at scale, and without humans in the loop.
In regulated industries where accuracy, compliance, and auditability are non-negotiable, Trust Orchestrator provides the deterministic-first approach that makes unassisted automation possible.
Enterprise-Grade Technology
Built on decades of expertise in intelligent automation, combining deterministic logic with the fluency of modern AI.
Proven Track Record
Our clients have been recognized globally for innovation in contact centers and enterprise AI implementations.
Customer-Centric Approach
We work closely with our clients and partners to deliver solutions that drive real business outcomes and measurable impact.
Our Values
Care at the Center of Everything We Do
We are a value-centered company that puts care at our center. Care for ourselves, our team, our company, our clients and our environment.
This sense of care allows us to learn constantly, to innovate feverishly, to deliver on our promises and in so doing to build long term and healthy relationships with everyone we interact with.
Care
The Foundation of Everything
Care is our central value that permeates every decision, every interaction, and every innovation.
We care deeply for ourselves, our team, our company, our clients, and our environment. This commitment to care creates the foundation for all our other values to flourish.
Learn
Constantly
We embrace curiosity and growth as lifelong pursuits. Our commitment to continuous learning keeps us at the forefront of innovation and enables us to deliver increasingly better solutions for our clients.
Innovate
Feverishly
We push boundaries and challenge conventions with relentless energy. Our passion for innovation drives us to create breakthrough solutions that transform how organizations automate conversations.
Deliver
on Promises
Reliability and accountability are non-negotiable. We honor our commitments and follow through on every promise, building the trust that is essential for lasting partnerships.
Build Long-Term
Relationships
We invest in meaningful, lasting partnerships with our team, clients, and partners. Our focus on sustainable relationships over short-term gains creates mutual success that endures.
Partnership Ecosystem
Our Trusted Partners
We are proud to work closely with a team of trusted resellers and implementation partners who help us deliver exceptional solutions to organizations worldwide.
Implementation Partner & Reseller
CLEVVA is a leading provider of intelligent automation solutions for customer service and contact center operations. Together with CLEVVA, we have delivered award-winning implementations that have been recognized globally for innovation in the contact center industry.
- Award-Winning Implementations
- Global Reach
Implementation Partner & Reseller
OAS brings deep expertise in enterprise technology implementation and customer experience transformation. Their commitment to excellence and client success aligns perfectly with our values, making them an invaluable partner in delivering Trust Orchestrator solutions.
- Enterprise Expertise
- Trusted Advisor
Reseller
SS&C Blue Prism is a global leader in enterprise-grade automation, offering secure, scalable, and robust solutions to large companies within finance, healthcare, retail, public sector, and telecommunications. As a strategic Technology Alliance Partner, Trust Orchestrator powers the front office conversations that then trigger back office processing.
- Enterprise Expertise
- Trusted Advisor
Partner Success
Award-Winning Results
Our partnerships have delivered solutions recognized for innovation and excellence
Top AI Innovation in Contact Centre Industry (Africa)
Top Innovation in Contact Centre Industry
High-Impact South African Entrepreneur
Smartcamp Africa Finalist
Showcased as one of six African Innovations
SS&C Blue Prism - Top Affiliate Technology Partner (EMEA)
Ready to Transform Your Customer Conversations?
Discover how Trust Orchestrator can help you achieve true unassisted automation